Chain-Ray is committed to a vision: 

"To provide higher value for employees, suppliers, customers, and society."

Our three major operating cores in which we carry out this vision are

●    Material service
●    Design service
●    Manufacturing service

Lately, there has been a trend in following international sustainable development. Chain-Ray has decided to make environmental, social, and governance, or ESG, a main part of each of the operating cores. Environmentally friendly policies, social care, and corporate governance are always considered in current operations and future development plans. The overall goal is to effectively reduce potential risks, improve operational efficiency, and grasp market trends and opportunities to achieve sustainable business operations.
 

Environment

As climate change becomes more and more serious and natural disasters occur frequently in various places, countless damage is being caused. Chain-Ray cannot stand on the sidelines while climate change is occurring. Instead, we have taken practical actions to implement environmental sustainability and contribute not just to the company, but to our society as a whole. We have implemented an internal Green Project, and promote our “Three Major Green Policies” externally and internally while working with employees, suppliers, and customers alike. 

• Green Project

  Chain-Ray’s Taiwan headquarters is located in the Arts and Cultural Zone of Taoyuan City. With convenient public transportation and lush surrounding greenery, the company encourages employees to choose green and low-carbon transportation methods, such as taking a bus, riding a bicycle, or walking to work. And in response to the government's "green office" activities, Chain-Ray autonomously implements and works to improve each of the five major aspects of  energy conservation and resource reduction, source reduction, green procurement, environmental green beautification, and advocacy initiatives. We encourage our employees to live a simple, green life both in our office during working hours and in their everyday lives. 
   
  In addition, Chain-Ray plans at least two public welfare days every year, during which employees donate their time to a worthy cause. At this stage, Chain-Ray has chosen to focus on beach cleaning. On these days, we invite all colleagues and their family members to learn about and respond to marine pollution issues. Simultaneously, we invite opinion leaders who are committed to marine protection to further educate our company. We conduct educational seminars to ensure all at Chain-Ray correctly understand environmental protection. The participation of the beach cleaning contributes to an understanding of the urgency of environmental protection. 
   
  In short-term and medium-term plans, Chain-Ray will expand its practical actions of environmentally friendly measures from cleaning beaches to planting trees, and will support public interest groups like Taiwan’s Blue Ocean Alliance, Hiin Studio and Kuroshio Ocean Education Foundation.

  Within three to five years, Chain-Ray will set up a dedicated sustainability department, with personnel directly responsible for promoting green-related projects and actions, particularly focusing on deepening our ESG principles and injecting them into our company DNA through educational seminars and practical activities. In doing so, all employees can naturally begin to implement ESG principles at every stage of their work duties.
   
  Chain-Ray’s future green goals are looking at the world’s top 100 companies and taking a lead environmentally from them, supporting and following the Climate-Related Financial Disclosure Task Force, disclosing our carbon footprint-related information to the international non-profit organization CDP on a regular basis every year, and passing the evaluation platform EcoVadis and their certification process. Additionally, Chain-Ray will be responding to the renewable energy initiative RE100, supporting the energy transition with concrete actions, and drawing up a goal of increasing the proportion of green electricity usage year by year, so that all stakeholders of Chain-Ray can see our determination to practice environmental sustainability from actual, real-world data.

• Chain-Ray’s Three Green Policies

  • Green products: All materials used in the products we design and manufacture comply with EU regulations.

    REACH and RoHS standards, and customers are encouraged to choose biobased or recycled materials. REACH is the European Union’s administrative regulation for the registration, evaluation, authorization, and restriction of chemicals. It involves more than 30,000 chemical substances, including those of very high concern (SVHC). The RoHS standard is a directive on the restriction of hazardous substances, targeting electronic and electrical products. It contains 10 substances such as lead, mercury, cadmium, hexavalent chromium, and polybrominated biphenyls, which are to be tightly controlled.
     
    Therefore, manufacturers who want to sell their products to the EU market must pay attention to the REACH regulations and RoHS standards, which can be a relatively big challenge for a company to do internally.

    When you work with Chain-Ray, however, you will receive our material consulting service, samples, prototypes, and finished products. The materials we recommend and use are in compliance with REACH regulations and RoHS standards to ensure that our customers' products meet international regulations and market requirements for consumer health, safety in use, and environmental protection.
     
    It is worth mentioning that since 2018, Chain-Ray has introduced customers to and encouraged them to use bio-materials that are easily decomposed, low in carbon and renewable, such as corn kernels, bamboo, rice grains, and others, or recycled materials such as recycled aluminum alloys, post-consumer recycled plastics (PCR), and more. In doing so, we are hoping to slow the depletion of the earth’s non-renewable minerals and fossil fuel resources. At the same time, doing so will help reduce the Earth’s environmental problems caused by plastic wastes that are difficult to decompose and dispose of. It is expected that after 5 years, at least 30-50% of Chain-Ray customers will be able to start using bio-based or recycled materials to make strides toward being more environmentally friendly. 

  • Green packaging: When we pack your product, we strive to adhere to the principles of low pollution, easy recycling, and reduced resource consumption.

    Whether in design or manufacturing services, Chain-Ray’s services don’t stop after submitting design drawings or completing product mass production. We can also provide customers with packaging and delivery, as well as after-sales services. Thanks to our principle of green packaging, we try our best to reduce unnecessary waste on packaging and give priority to reusable packaging materials and methods. Therefore, we provide customers in Taiwan or China with a preferential discount if they return the packaging used to ship to them, and we encourage all customers to review the Chain-Ray green policy to determine how else they may be able to use these principles. 

  • Green manufacturing: In any manufacturing process, there should never be banned or hazardous substances used when it can be avoided.

    Chain-Ray offers the advantage of connecting your company with more than 200 suppliers and manufacturing plants all over the world. We’re able to flexibly deploy resources as well as choose the most suitable manufacturing plant for each individual customer. Furthermore, Chain-Ray abides by green manufacturing principles when it comes to auditing the manufacturer, which allows us to verify there are no banned or hazardous substances unnecessarily used in the process. 

    In addition, mechanical products are prone to producing scraps of waste during the manufacturing process. That has long been an environmental protection problem for many industries. In particular, waste aluminum, scrap steel, scrap plastic, and other environmentally harmful wastes should be recycled, and only by professional recycling plants. Chain-Ray not only pays special attention to and continuously promotes and supervises the cooperating manufacturers, but also leads by example. No matter how many test samples are received, the company will place a special recycling bin into which all suitable materials are added, then hand it over to a professional recycling plant for proper recycling. There are only three to five samples  produced, and these are never arbitrarily discarded. 
     
    At the same time, Chain-Ray upholds the professional stance of being environmentally friendly, both within mechanical engineering and the green manufacturing principles. We recommend the most suitable manufacturing plant to each customer from the diverse and abundant manufacturing plant resources of Chain-Ray. Take the most common mass production process, plastic injection molding for plastic products, as an example. Plastic injection molding is prone to producing plastic side material waste in the process, which is often due to poor mold design or micro-mechanical components being produced by large machinery. The production of large-scale equipment by the manufacturing plant has caused the amount of waste to be greatly doubled.
     
    To combat this, Chain-Ray has implemented the Design for Excellence (DFX) principle right from the start of the product mechanical design stage. This principle includes Design For the Environment (DFE), which ensures proper mold design and tries to reduce waste output. When it comes to processing, Chain-Ray frequently recommends that customers use technology that doesn’t produce extra materials. Depending on the customer’s product size, such as micro-plastic products, we have a partner with a micro-injection molding machine that can perform production with precision. Though large equipment factories may be able to complete micro-product production, the output of waste materials tends to be relatively large. 

    In other words, choosing a green process is a win-win-win situation for customers, the environment, and Chain-Ray.
     

Social Responsibility

From employees and suppliers to customers and the general public, all are stakeholders in Chain-Ray's sustainable development. As such, we provide employees with the best possible working environment and protections. Furthermore, we work with suppliers and customers to promote sustainable development strategies. Chain-Ray invests in public welfare activities and fulfills a commitment to social responsibility with practical actions. Our social dedication is shown in how we treat our employees. 

• Our Commitment to Employees

  First and foremost, Chain-Ray is committed to our valued employees. Only with these dedicated team members can we carry out our vision, making them our most important asset.

  • A Pleasant Working Environment

    At Chain-Ray, we value the health and safety of our employees. In addition to creating a healthy and comfortable working environment, and preventing employees from being exposed to various risks that are harmful to health and life at work, Chain-Ray holds regular employee and employer meetings to ensure that the working environment, salary, benefits, and other factors. are in compliance with legal standards or superior to labor law regulations. These include guaranteeing 14 months of annual salary, issuing performance/project bonuses, and other benefits. In particular, we respect every employee and never allow discrimination or unfair treatment on gender, race, appearance, religion, and age.

  • Cultivate Talents

    In doing so, we hope to enhance their professionalism through education and training. These measures include new personnel training, professional training for position and job functions, and supervisory management courses. Training, general education, one-to-one English training courses by foreign teachers, and more are available, enabling our employees to become better versions of themselves and provide customers with higher quality, extremely competitive services.
     
    We continue to increase employee education and training funds each year, and require all employees to receive training at least annually. So far, the achievement rate has exceeded 90%!  At the same time, in order to encourage employees to continue to learn and improve, Chain-Ray provides allowances for employees to purchase books and attend continuing education. 

• Our Commitment to Suppliers and Customers

  Chain-Ray’s excellent team wouldn’t be able to do what we do without our suppliers and customers. We have several principles that direct our commitment to these essential stakeholders.

  • Sustainability and Working Together

    With the active implementation of the Three Green Policies of green products, green packaging, and green manufacturing processes, Chain-Ray can not only meet the needs of customers with a green supply chain, but also look forward to working with suppliers and manufacturers in the pursuit of sustainability. When selecting a cooperating manufacturing plant, our team members from process engineering, quality engineering, and procurement will go to the plant to conduct on-site inspections. This includes strictly auditing the plant’s environmental policies, equipment, industrial safety, and green manufacturing standards. We then meet with the manufacturer to review this information. If the manufacturer doesn’t measure up to our standards, we will continue to audit them quarterly until they have improved. 

  • Reduce Risk

    No company wants to take bigger risks than necessary. Chain-Ray reduces a company’s operational risks through the implementation of ESG principles, while at the same time paying close attention to industry dynamics. By doing so, we can reduce potential risks to customers within the specialization of mechanical engineering. For example, Chain-Ray introduced the Quality Function Deployment methodology (QFD) for all products while in the product design phase. In addition to ensuring that the products meet the needs and expectations of customers in every aspect of the product life cycle, it can also reduce the risk of product quality problems. When it comes to the materials used for a product and reducing risk, Chain-Ray adheres to the dual-material supplier strategy. That means in addition to the Material A selected by the customer for a product, we will also provide a spare, Material B, with the customer’s approval. In this manner, we can avoid the risk of a stock shortage or a price increase in Material A, which would affect the subsequent production and time to market.

• Our Commitment to the General Public

  We’re all in this together. Chain-Ray has a steadfast dedication to society as a whole, which means a strong commitment to the general public.

  • Diversified Employment

    Regardless of gender, race, culture, political party, age, religion, nationality, and other conditions, Chain-Ray uses a fair selection process for open recruitment. No matter which walk of life you come from, as long as you are compatible with the six corporate cultures of Chain-Ray and meet the requirements of the job skills, we sincerely welcome you to join the team. Use your strengths to your greatest advantage in your work here with us, and it will benefit all of society. 

  • Funding Scholarships and Industry-University Cooperation

    Since its establishment, Chain-Ray has provided scholarships and bursaries to nearby schools in Taoyuan, Taiwan, such as Taoyuan High School. As the company has expanded overseas, the Swedish branch has taken the lead in the industry-academic cooperation with the local Jonkoping University, and has also arranged for the United States interns from customer Cisco Meraki to visit Chain-Ray's cooperating manufacturing plant. In more recent years, the Taiwan headquarters has made plans to cooperate with universities and colleges in Taoyuan for industry-university cooperation and opening up internship placements to cultivate excellent institutional engineering talents for Taiwan.

• Our Commitment to Social Responsibility

  We respect human rights which begins with our commitment to treat everyone with respect and dignity. We also commit not to use metals from the origins of conflict minerals in our supply chain.

  • Conflict Minerals Policy

    We establish our Conflict Minerals Policy which aims to support the international responsible sourcing standards, set by the Organization for Economic Co-operation and Development (OECD). We also support the Conflict Minerals Regulation which aims to help stem the trade in conflict minerals (tantalum, tin, tungsten, gold, and cobalt) which sometimes finance armed conflict or are mined using forced labor or abuse of local communities.

  • Responsible Business Alliance

    We develop our Business Partner Code of Conduct which the core principles were based on The Responsible Business Alliance (RBA) standards. The Code of Conduct provides additional clarity on our vision, culture, values, and expectations for our supply chain partners to operate and conduct business activities in an ethical, fairly, and environmental manner.

Governance

Although Chain-Ray is not a publicly-listed company, it adheres to the Code of Integrity Management in order to achieve the goal of sustainable operations. We work with customers, suppliers, business partners, shareholders, and other stakeholders to contribute responsibly to society and the environment. 

• Internal Control Policy

  Chain-Ray takes honest management as its leading corporate governance principle. Even if only 30% of customers request to sign confidentiality agreements or anti-corruption and bribery clauses, all our colleagues in the company have signed relevant agreements in advance to ensure that no misconduct such as leakage of trade secrets occurs, that there is no malpractice, and that embezzlement of public funds never occurs.

• In-House Supervision

  Our company hired Mr. Li Qiang Tsai, a procurement expert selected by the Public Works Committee of the Executive Yuan in Taiwan, to be the company's supervisor. Mr. Li Qiang Tsai, has served as section chief, special committee member, and deputy leader of the Vocational Training Bureau of the Labor Committee of the Executive Yuan; the director of the Southern Vocational Training Center; the industrial talent investment planner of the Labor Development Department of the Ministry of Labor, and  the review and counseling committee member of human resources promotion. Having this in-house supervisor’s wealth of experience will help Chain-Ray to practice the most stringent of corporate governance principles.

• Third-Party Accounting

  Furthermore, Chain-Ray’s company finances are supervised by a third party impartial accountant. To comply with corporate governance and provide customers with peace of mind, Chain-Ray’s annual financial statements are verified by professional accountants at an external accounting firm to ensure that Chain-Ray’s finances are sound, stable, and fully comply with tax laws and regulations.